“The Top 50 Call Centres for Customer Service is the chance to highlight customer service best practice on a national level and will set the annual industry standard for organisations that are serious about the quality of service they deliver.”
Steve Hurst, Editor of Customer Strategy
“The Top 50 Call Centres for Customer Service provides a wonderful platform for call centres to shout about their achievements based on actual customer experiences, making it an incredibly compelling positive story for reporting in the mainstream press.”
Claudia Hathway, Editor of CCF and CCF Online
“ICS welcomes this initiative to recognise the best in contact centre customer service, and we believe that it is an excellent fit with our own UKCSI programme. The consistent provision of great and memorable customer service is the major differentiator of performance in the market today, and, we believe, always will be.”
Robert Crawford, Executive Director, ICS
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