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Terms & Conditions

CMP Information Ltd welcomes you to The Top 50 Call Centres for Customer Service website. These are our terms and conditions for use of the website, which you may access in several ways, including but not limited to the World Wide Web and RSS feeds. These terms and conditions apply whenever you access the website, on whatever device. In these terms and conditions, when we say The Top 50 Call Centres for Customer Service, we mean this website, regardless of how you access it.
By using the website, you are deemed to have accepted these conditions.

Some areas of The Top 50 Call Centres for Customer Service require registration. By completing the initial registration form and by entering your email address and password, you will be deemed to have accepted these terms and conditions. Also, by subscribing to any of our email services, you are deemed to have accepted these terms and conditions. If you register with The Top 50 Call Centres for Customer Service, you should read our privacy policy.

If you have registered with us and subsequently change your details, you should immediately notify us of any changes by emailing us at dpa@cmpinformation.com.

Any changes we make to the terms and conditions will be reflected on this page.

1. Registration

When you register, you are registering as a personal user of The Top 50 Call Centres for Customer Service. Access to registration areas is via your email address and password.

We allow you access to the registration areas of the site on the basis that:

(i) your email address and password are personal to you and may not be used by anyone else to access The Top 50 Call Centres for Customer Service

(ii) you will not do anything which would assist anyone who is not a registered user to gain access to any registration area of The Top 50 Call Centres for Customer Service

(iii) you do not maliciously create additional registration accounts for the purpose of abusing the functionality of the site, or other users; nor do you seek to pass yourself off as another user

(iv) you comply with these terms and conditions.

If, for any reason, we believe that you have not complied with these requirements, we may, at our discretion, cancel your access to the registration areas of The Top 50 Call Centres for Customer Service immediately and without giving you any advance notice.

2. Termination of registration

If we wish to bring the agreement to an end, we will do so by emailing you at the address you have registered stating that the agreement has terminated. The agreement will terminate and your email address and password will become invalid on The Top 50 Call Centres for Customer Service immediately.

3. Use of material appearing on The Top 50 Call Centres for Customer Service

For the purposes of this agreement, "material" means material including, without limitation, text, video, graphics and sound material, published on The Top 50 Call Centres for Customer Service website, whether copyright of CMP Information Limited or a third party.

You may download and print extracts from the material and make copies of these for your own personal and non-commercial use only. You are not allowed to download or print the material, or extracts from it, in a systematic or regular manner or otherwise so as to create a database in electronic or paper form comprising all or part of the material appearing on The Top 50 Call Centres for Customer Service.

You must not reproduce any part of The Top 50 Call Centres for Customer Service or the material or transmit it to or store it in any other website or disseminate any part of the material in any other form, unless we have indicated that you may do so.

We may be prepared to allow you to distribute or reproduce other parts of The Top 50 Call Centres for Customer Service or the material in certain circumstances. Please email dpa@cmpinformation.com if you wish to apply for permission to do so.

4. Disclaimer of liability

To the extent permitted at law, we do not accept any responsibility for any statement in the material. You must not rely on any statement we have published on The Top 50 Call Centres for Customer Service without first taking specialist professional advice. Nothing in the material is provided for any specific purpose or at the request of any particular person.

For the avoidance of confusion, we will not be liable for any loss caused as a result of your doing, or not doing, anything as a result of viewing, reading or listening to the material or any part of it (except for death or personal injury attributable to our negligence and to the extent permitted at law).

You can access other sites via links from The Top 50 Call Centres for Customer Service. These sites are not under our control and we are not responsible in any way for any of their contents.

We give no warranties of any kind concerning The Top 50 Call Centres for Customer Service or the material. In particular, we do not warrant that The Top 50 Call Centres for Customer Service or any of its contents is virus free. You must take your own precautions in this respect as we accept no responsibility for any infection by virus or other contamination or by anything which has destructive properties.

5. Third party material on The Top 50 Call Centres for Customer Service

You will see advertising material submitted by third parties on The Top 50 Call Centres for Customer Service. Individual advertisers are solely responsible for the content of advertising material which they submit to us, including ensuring that it complies with relevant legislation. We accept no responsibility for the content of advertising material, including, without limitation, any error, omission or inaccuracy therein.

6. Submitting text for publication on The Top 50 Call Centres for Customer Service

If you want to submit material to us for publication on The Top 50 Call Centres for Customer Service, you may do so on the following terms and conditions:

(i) publication of any material you submit to us will be at our sole discretion. We reserve the right to make additions or deletions to the text or graphics prior to publication, or to refuse publication

(ii) you warrant to us that any material you submit to us is your own original work and that you own the copyright and any other relevant rights

(iii) you warrant that the material you submit is not obscene, offensive, defamatory of any person or otherwise illegal

(iv) you acknowledge that any breach of these warranties may cause us damage or loss and you agree to indemnify us in full and permanently against any third party liabilities, claims, costs, loss or damage we incur as a result of publishing material you submit to us, including consequential losses.

7. Data protection

If you have indicated on the registration form that you wish to receive direct marketing material, your personal details will be included in a database compiled for direct marketing purposes. From time to time, you may receive direct marketing information from us or from third parties.

If you have indicated that you wish to receive email updates only from The Top 50 Call Centres for Customer Service, your personal details will be included on a database compiled for this specific purpose.

If you have indicated that you wish to receive direct marketing material or email updates from The Top 50 Call Centres for Customer Service but subsequently change your mind, you should notify the user support team at dpa@cmpinformation.com. As soon after this as is reasonably practicable, we will remove your name details from the relevant database.

8. Variations

These terms may be varied from time to time. Please ensure that you review these terms and conditions regularly as you will be deemed to have accepted a variation if you continue to use the site after it has been posted. Details of variations will be posted in section 11 below.

9. Force majeure

Although we will do our best to provide constant, uninterrupted access to The Top 50 Call Centres for Customer Service, we do not guarantee this. We accept no responsibility or liability for any interruption or delay.

10. Governing Law & Jurisdiction

This agreement is governed by English law and the parties agree to submit to the exclusive jurisdiction of the English courts.